{"id":5774,"date":"2024-07-23T14:50:10","date_gmt":"2024-07-23T18:50:10","guid":{"rendered":"https:\/\/gemba-walk.com\/?p=5774"},"modified":"2024-07-23T14:50:10","modified_gmt":"2024-07-23T18:50:10","slug":"types-of-questions-to-ask-during-floor-tours","status":"publish","type":"post","link":"https:\/\/gemba-walk.com\/en\/blog\/types-of-questions-to-ask-during-floor-tours\/","title":{"rendered":"Types of questions to ask during floor tours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5774\" class=\"elementor elementor-5774 elementor-5747\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-376830e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"376830e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3980994\" data-id=\"3980994\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e8e0e3 elementor-widget elementor-widget-text-editor\" data-id=\"6e8e0e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gemba Walks are a powerful tool to improve processes and strengthen\u00a0<a href=\"https:\/\/gemba-walk.com\/en\/blog\/article\/the-importance-of-a-culture-of-continuous-improvement\/\" target=\"_blank\" rel=\"noopener\">the culture of continuous improvement<\/a>\u00a0in a company. By going out into the field and asking the right questions, <b>leaders can gain valuable insights<\/b> on four key areas: health and safety, productivity, quality assurance and collaborative communications.\u00a0<\/p><p>Here are some questions to ask during your Gemba Walks, as well as an explanation of the importance of each axis and what they can improve.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01e70b0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"01e70b0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80460f0 elementor-widget elementor-widget-heading\" data-id=\"80460f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Health and safety<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4f5ee2 elementor-widget elementor-widget-text-editor\" data-id=\"c4f5ee2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The health and safety of employees are top priorities. By asking questions about these aspects, you can identify and solve potential problems before they become critical. This helps to reduce workplace accidents, improve employee well-being and create a safer work environment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c44863 elementor-widget elementor-widget-heading\" data-id=\"4c44863\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Examples of questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f3f92 elementor-widget elementor-widget-text-editor\" data-id=\"f8f3f92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Do you always use the appropriate safety equipment?<\/strong><\/li><li><strong>Have you noticed any safety risks in your work environment?<\/strong><\/li><li><strong>Have you received adequate training on safety?<\/strong><\/li><li><strong>Are all personal protective equipment available and in good condition?<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ff0ebb elementor-widget elementor-widget-image\" data-id=\"1ff0ebb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"400\" src=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/sante-et-securite.png\" class=\"attachment-large size-large wp-image-5752\" alt=\"\" srcset=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/sante-et-securite.png 500w, https:\/\/gemba-walk.com\/wp-content\/uploads\/sante-et-securite-300x240.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f60931 elementor-widget elementor-widget-spacer\" data-id=\"8f60931\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5caf66a elementor-widget elementor-widget-heading\" data-id=\"5caf66a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Productivity<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7666652 elementor-widget elementor-widget-text-editor\" data-id=\"7666652\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Improving productivity is a constant goal for any business. By asking questions about productivity, you can identify inefficiencies and bottlenecks. This simplifies processes, reduces downtime and increases overall efficiency, This results in better use of resources and increased outcomes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b54d563 elementor-widget elementor-widget-heading\" data-id=\"b54d563\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Examples of questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a56e0e elementor-widget elementor-widget-text-editor\" data-id=\"3a56e0e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Are the tools you use performing well?<\/strong><\/li><li><strong>Are there any tasks that take longer than necessary?<\/strong><\/li><li><strong>Do you have all the resources you need to complete your tasks?<\/strong><\/li><li><strong>Are current processes easy to follow?<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2a4bce elementor-widget elementor-widget-spacer\" data-id=\"a2a4bce\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43ace01 elementor-widget elementor-widget-heading\" data-id=\"43ace01\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Quality assurance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f44088 elementor-widget elementor-widget-text-editor\" data-id=\"2f44088\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ensuring the quality of products and services is crucial to maintaining customer satisfaction and the reputation of the company. By asking questions about quality assurance, you can identify quality issues and opportunities for improvement. This helps to ensure high standards, reduce defects and improve customer satisfaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef34611 elementor-widget elementor-widget-heading\" data-id=\"ef34611\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Examples of questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dd6bb9 elementor-widget elementor-widget-text-editor\" data-id=\"9dd6bb9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Are quality controls carried out regularly?<\/strong><\/li><li><strong>Are there any recurring quality issues that you have noticed?<\/strong><\/li><li><strong>Do you have the tools to perform quality checks?<\/strong><\/li><li><strong>Are the quality procedures clear and followed?<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-606c0d2 elementor-widget elementor-widget-spacer\" data-id=\"606c0d2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12b7092 elementor-widget elementor-widget-heading\" data-id=\"12b7092\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Communication and collaboration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f07cf0 elementor-widget elementor-widget-text-editor\" data-id=\"3f07cf0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Clear communication and effective collaboration are essential for the success of any organization. By exploring these areas, you can identify barriers to communication, improve coordination between teams and strengthen collaboration. This leads to better team cohesion and faster problem solving.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52f16eb elementor-widget elementor-widget-heading\" data-id=\"52f16eb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Examples of questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77f6b0c elementor-widget elementor-widget-text-editor\" data-id=\"77f6b0c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Is communication between the different departments effective? <\/strong><\/li><li><strong>Do you have access to the communication tools needed for your work?<\/strong><\/li><li><strong>Do you feel listened to by your team?<\/strong><\/li><li><strong>Is important information shared in a timely manner?<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d21b4cb elementor-widget elementor-widget-image\" data-id=\"d21b4cb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"400\" src=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/communication.png\" class=\"attachment-large size-large wp-image-5754\" alt=\"\" srcset=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/communication.png 500w, https:\/\/gemba-walk.com\/wp-content\/uploads\/communication-300x240.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4dbdd8 elementor-widget elementor-widget-spacer\" data-id=\"b4dbdd8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a90797f elementor-widget elementor-widget-text-editor\" data-id=\"a90797f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Gemba Walks are a valuable opportunity to connect with employees and gain direct insights into operations. By asking targeted questions, you can identify areas for improvement and engage employees in\u00a0<a href=\"https:\/\/gemba-walk.com\/en\/blog\/article\/apres-les-gemba-walk\/\" target=\"_blank\" rel=\"noopener\">finding solutions<\/a>. These closed questions allow quick and clear answers, thus facilitating the identification of critical points.<\/p><p><strong>Want to make the most of your\u00a0<\/strong><a href=\"https:\/\/gemba-walk.com\/en\/\" target=\"_blank\" rel=\"noopener\">Gemba Walks<\/a><strong>? Contact us today to find out how we can help you ask the right questions and transform your organization. Together we can create a safer, more productive and better working environment!<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fca1a88 elementor-widget elementor-widget-image\" data-id=\"fca1a88\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"666\" src=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-1024x666.png\" class=\"attachment-large size-large wp-image-4973\" alt=\"\" srcset=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-1024x666.png 1024w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-300x195.png 300w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-768x499.png 768w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-1536x998.png 1536w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-2048x1331.png 2048w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-500x325.png 500w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-800x520.png 800w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-1280x832.png 1280w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-1920x1248.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d6c11a elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0d6c11a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www1.gemba-walk.com\/plan-a-demonstration-with-a-gemba-walk-expert-1\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Plan a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b989ce2 elementor-widget elementor-widget-text-editor\" data-id=\"b989ce2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/gemba-walk.com\/en\/blog\/\">Back to the blog posts<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Learn the key questions to ask during Gemba Walks to improve health and safety, communication, productivity and quality in your company.<\/p>\n","protected":false},"author":3,"featured_media":5772,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[13],"tags":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/posts\/5774"}],"collection":[{"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/comments?post=5774"}],"version-history":[{"count":5,"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/posts\/5774\/revisions"}],"predecessor-version":[{"id":5779,"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/posts\/5774\/revisions\/5779"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/media\/5772"}],"wp:attachment":[{"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/media?parent=5774"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/categories?post=5774"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gemba-walk.com\/en\/wp-json\/wp\/v2\/tags?post=5774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}