{"id":5747,"date":"2024-07-23T14:23:44","date_gmt":"2024-07-23T18:23:44","guid":{"rendered":"https:\/\/gemba-walk.com\/?p=5747"},"modified":"2024-07-23T14:23:44","modified_gmt":"2024-07-23T18:23:44","slug":"les-types-de-questions-a-poser-lors-des-tournees-de-plancher","status":"publish","type":"post","link":"https:\/\/gemba-walk.com\/fr\/blog\/les-types-de-questions-a-poser-lors-des-tournees-de-plancher\/","title":{"rendered":"Les types de questions \u00e0 poser lors des tourn\u00e9es de plancher"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5747\" class=\"elementor elementor-5747\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-376830e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"376830e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3980994\" data-id=\"3980994\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e8e0e3 elementor-widget elementor-widget-text-editor\" data-id=\"6e8e0e3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les Gemba Walks sont un outil puissant pour am\u00e9liorer les processus et renforcer la\u00a0<a href=\"https:\/\/gemba-walk.com\/fr\/blog\/article\/limportance-de-la-culture-damelioration-continue\/\" target=\"_blank\" rel=\"noopener\">culture d&rsquo;am\u00e9lioration continue<\/a>\u00a0dans une entreprise. En allant sur le terrain et en posant les bonnes questions,<b> les dirigeants peuvent obtenir des informations pr\u00e9cieuses<\/b> sur quatre axes cl\u00e9s : la sant\u00e9-s\u00e9curit\u00e9, la productivit\u00e9, l&rsquo;assurance qualit\u00e9 et\u00a0<span style=\"color: var( --e-global-color-508d86d ); font-size: 1em;\">les communications-collaboration<\/span><span style=\"color: var( --e-global-color-508d86d ); font-size: 1em;\">.\u00a0<\/span><\/p><p><span style=\"color: var( --e-global-color-508d86d ); font-size: 1em;\">Voici quelques questions \u00e0 poser lors de vos Gemba Walks, ainsi qu&rsquo;une explication sur l&rsquo;importance de chaque axe et ce qu&rsquo;ils peuvent am\u00e9liorer.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01e70b0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"01e70b0\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80460f0 elementor-widget elementor-widget-heading\" data-id=\"80460f0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Sant\u00e9-S\u00e9curit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c4f5ee2 elementor-widget elementor-widget-text-editor\" data-id=\"c4f5ee2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La sant\u00e9 et la s\u00e9curit\u00e9 des employ\u00e9s sont des priorit\u00e9s absolues. En posant des questions sur ces aspects, vous pouvez identifier et r\u00e9soudre des probl\u00e8mes potentiels avant qu&rsquo;ils ne deviennent critiques. Cela contribue \u00e0 r\u00e9duire les accidents de travail, \u00e0 am\u00e9liorer le bien-\u00eatre des employ\u00e9s et \u00e0 cr\u00e9er un environnement de travail plus s\u00fbr.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c44863 elementor-widget elementor-widget-heading\" data-id=\"4c44863\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exemples de questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f3f92 elementor-widget elementor-widget-text-editor\" data-id=\"f8f3f92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Utilisez-vous toujours les \u00e9quipements de s\u00e9curit\u00e9 appropri\u00e9s ?<\/strong><\/li><li><strong>Avez-vous remarqu\u00e9 des risques pour la s\u00e9curit\u00e9 dans votre environnement de travail ?<\/strong><\/li><li><strong>Avez-vous re\u00e7u une formation ad\u00e9quate sur la s\u00e9curit\u00e9 ?<\/strong><\/li><li><strong>Est-ce que tous les \u00e9quipements de protection individuelle sont disponibles et en bon \u00e9tat ?<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ff0ebb elementor-widget elementor-widget-image\" data-id=\"1ff0ebb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"400\" src=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/sante-et-securite.png\" class=\"attachment-large size-large wp-image-5751\" alt=\"\" srcset=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/sante-et-securite.png 500w, https:\/\/gemba-walk.com\/wp-content\/uploads\/sante-et-securite-300x240.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f60931 elementor-widget elementor-widget-spacer\" data-id=\"8f60931\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5caf66a elementor-widget elementor-widget-heading\" data-id=\"5caf66a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Productivit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7666652 elementor-widget elementor-widget-text-editor\" data-id=\"7666652\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Am\u00e9liorer la productivit\u00e9 est un objectif constant pour toute entreprise. En posant des questions sur la productivit\u00e9, vous pouvez identifier des inefficacit\u00e9s et des goulots d&rsquo;\u00e9tranglement. Cela permet de simplifier les processus, de r\u00e9duire les temps d&rsquo;arr\u00eat et d&rsquo;augmenter l&rsquo;efficacit\u00e9 globale, ce qui se traduit par une meilleure utilisation des ressources et une augmentation des r\u00e9sultats.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b54d563 elementor-widget elementor-widget-heading\" data-id=\"b54d563\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exemples de questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a56e0e elementor-widget elementor-widget-text-editor\" data-id=\"3a56e0e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Les outils que vous utilisez sont-ils performants ?<\/strong><\/li><li><strong>Y a-t-il des t\u00e2ches qui prennent plus de temps que n\u00e9cessaire ?<\/strong><\/li><li><strong>Disposez-vous de toutes les ressources n\u00e9cessaires pour accomplir vos t\u00e2ches ?<\/strong><\/li><li><strong>Les processus actuels sont-ils faciles \u00e0 suivre ?<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2a4bce elementor-widget elementor-widget-spacer\" data-id=\"a2a4bce\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43ace01 elementor-widget elementor-widget-heading\" data-id=\"43ace01\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Assurance qualit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f44088 elementor-widget elementor-widget-text-editor\" data-id=\"2f44088\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Garantir la qualit\u00e9 des produits et services est crucial pour maintenir la satisfaction des clients et la r\u00e9putation de l&rsquo;entreprise. En posant des questions sur l&rsquo;assurance qualit\u00e9, vous pouvez identifier des probl\u00e8mes de qualit\u00e9 et des possibilit\u00e9s d&rsquo;am\u00e9lioration. Cela aide \u00e0 assurer des standards \u00e9lev\u00e9s, \u00e0 r\u00e9duire les d\u00e9fauts et \u00e0 am\u00e9liorer la satisfaction des clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ef34611 elementor-widget elementor-widget-heading\" data-id=\"ef34611\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exemples de questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dd6bb9 elementor-widget elementor-widget-text-editor\" data-id=\"9dd6bb9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Les contr\u00f4les de qualit\u00e9 sont-ils effectu\u00e9s r\u00e9guli\u00e8rement ?<\/strong><\/li><li><strong>Y a-t-il des probl\u00e8mes de qualit\u00e9 r\u00e9currents que vous avez remarqu\u00e9s ?<\/strong><\/li><li><strong>Disposez-vous des outils n\u00e9cessaires pour effectuer les contr\u00f4les de qualit\u00e9 ?<\/strong><\/li><li><strong>Les proc\u00e9dures de qualit\u00e9 sont-elles claires et suivies ?<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-606c0d2 elementor-widget elementor-widget-spacer\" data-id=\"606c0d2\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12b7092 elementor-widget elementor-widget-heading\" data-id=\"12b7092\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Communication et collaboration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f07cf0 elementor-widget elementor-widget-text-editor\" data-id=\"3f07cf0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Une communication claire et une collaboration efficace sont essentielles pour le succ\u00e8s de toute organisation. En explorant ces domaines, vous pouvez identifier des obstacles \u00e0 la communication, am\u00e9liorer la coordination entre les \u00e9quipes et renforcer la collaboration. Cela conduit \u00e0 une meilleure coh\u00e9sion d&rsquo;\u00e9quipe et \u00e0 une r\u00e9solution plus rapide des probl\u00e8mes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52f16eb elementor-widget elementor-widget-heading\" data-id=\"52f16eb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exemples de questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77f6b0c elementor-widget elementor-widget-text-editor\" data-id=\"77f6b0c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Est-ce que la communication entre les diff\u00e9rents d\u00e9partements est efficace ?<\/strong><\/li><li><strong>Avez-vous acc\u00e8s aux outils de communication n\u00e9cessaires pour votre travail ?<\/strong><\/li><li><strong>Vous sentez-vous \u00e9cout\u00e9 par votre \u00e9quipe ?<\/strong><\/li><li><strong>Les informations importantes sont-elles partag\u00e9es en temps opportun ?<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d21b4cb elementor-widget elementor-widget-image\" data-id=\"d21b4cb\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"400\" src=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/communication.png\" class=\"attachment-large size-large wp-image-5753\" alt=\"\" srcset=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/communication.png 500w, https:\/\/gemba-walk.com\/wp-content\/uploads\/communication-300x240.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4dbdd8 elementor-widget elementor-widget-spacer\" data-id=\"b4dbdd8\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a90797f elementor-widget elementor-widget-text-editor\" data-id=\"a90797f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les Gemba Walks sont une opportunit\u00e9 pr\u00e9cieuse pour se connecter avec les employ\u00e9s et obtenir des insights directs sur les op\u00e9rations. En posant des questions cibl\u00e9es, vous pouvez identifier des domaines d&rsquo;am\u00e9lioration et impliquer les employ\u00e9s dans\u00a0<a href=\"https:\/\/gemba-walk.com\/fr\/blog\/article\/apres-les-gemba-walk\/\" target=\"_blank\" rel=\"noopener\">la recherche de solutions<\/a>. Ces questions ferm\u00e9es permettent d&rsquo;obtenir des r\u00e9ponses rapides et claires, facilitant ainsi l&rsquo;identification des points critiques.<\/p><p><strong>Envie de tirer le meilleur parti de vos\u00a0<\/strong><a href=\"https:\/\/gemba-walk.com\/fr\/\" target=\"_blank\" rel=\"noopener\">Gemba Walks<\/a><strong>\u00a0? Contactez-nous d\u00e8s aujourd&rsquo;hui pour d\u00e9couvrir comment nous pouvons vous aider \u00e0 poser les bonnes questions et \u00e0 transformer votre organisation. Ensemble, nous pouvons cr\u00e9er un environnement de travail plus s\u00fbr, plus productif et de meilleure qualit\u00e9 !<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fca1a88 elementor-widget elementor-widget-image\" data-id=\"fca1a88\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"666\" src=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-1024x666.png\" class=\"attachment-large size-large wp-image-4972\" alt=\"\" srcset=\"https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-1024x666.png 1024w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-300x195.png 300w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-768x499.png 768w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-1536x998.png 1536w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-2048x1331.png 2048w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-500x325.png 500w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-800x520.png 800w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-1280x832.png 1280w, https:\/\/gemba-walk.com\/wp-content\/uploads\/Gemba-Walk-Mobile-et-desktop-1920x1248.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d6c11a elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0d6c11a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www1.gemba-walk.com\/planifiez-une-demonstration-avec-un-expert-gemba-walk\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Planifier une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b989ce2 elementor-widget elementor-widget-text-editor\" data-id=\"b989ce2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/gemba-walk.com\/fr\/blog\/\">Retour aux articles de blogue<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez les questions cl\u00e9s \u00e0 poser lors des Gemba Walks pour am\u00e9liorer la sant\u00e9-s\u00e9curit\u00e9, la communication, la productivit\u00e9 et la qualit\u00e9 dans votre entreprise.<\/p>\n","protected":false},"author":3,"featured_media":5771,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[10],"tags":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/posts\/5747"}],"collection":[{"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/comments?post=5747"}],"version-history":[{"count":14,"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/posts\/5747\/revisions"}],"predecessor-version":[{"id":5773,"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/posts\/5747\/revisions\/5773"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/media\/5771"}],"wp:attachment":[{"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/media?parent=5747"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/categories?post=5747"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gemba-walk.com\/fr\/wp-json\/wp\/v2\/tags?post=5747"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}