Press release – Maintenance Directe and Gemba-Walk

Maintenance Directe and Gemba-Walk

A dynamic partnership to optimize business operations management!

Bécancour, August 26, 2024 – Today, Maintenance Directe, a leader in preventive equipment management, proudly announces its strategic partnership with Gemba-Walk, a customizable floor tour software. This collaboration aims to strengthen the operational capacities of companies by optimizing maintenance management and effectively mobilizing teams in the field.

Direct Maintenance revolutionizes the management of maintenance through its multi-site, multilingual and multi-user portal, allowing real-time acquisition of data from various sensors. This innovative approach automating maintenance processes, thus eliminating the need for human intervention, offers a complete solution to anticipate and solve maintenance problems before they affect production. This proactive approach to maintenance management ensures tangible benefits for productivity, profitability and team satisfaction.

Gemba-Walk offers a powerful and flexible floor tour software, designed to adapt to the specific needs of each organization. With its ability to mobilize teams and manage tasks, this solution plays a critical role in optimizing field operations, thus ensuring increased process efficiency. The software allows you to plan, track, analyze tours in real time, and manage associated tasks, providing complete visibility and proactive management of all your activities. Advanced customization easily integrates with your existing processes, while improving productivity, quality, security and team engagement. 

As part of this collaboration, a connector has been integrated between Direct Maintenance and Gemba-Walk, allowing smooth and efficient communication between the two applications. With this integration, companies can now automatically synchronize maintenance data with floor tours, ensuring greater responsiveness to operational needs. This connector provides unified, real-time visibility into maintenance and production operations, facilitating quick and informed decision making, reducing downtime and improving business continuity.

Being specialized in maintenance monitoring and management, the addition of the Gemba-Walk to our offer allows the community of users of Direct Maintenance to have access to a fun and collaborative platform of floor tours integrated with maintenance activities, the whole project, with the aim of improving the operational and logistic performance of companies.

Mr. Michel Tousignant, Vice president of Maintenance Directe

By joining forces with Direct Maintenance, we aim to provide cutting-edge solutions to improve the maintenance management and operational efficiency of companies. This partnership reinforces our shared commitment to help our customers achieve operational excellence!

Mr. Francis Rondeau, President of Gemba-Walk

Both organizations, Direct Maintenance and Gemba-Walk, emerge from the software field with a rich background in expertise, having benefited many companies that must face complex challenges on a daily basis. With their experience and expertise, they have already brought tangible benefits to many companies by improving the efficiency of their processes and enhancing their competitiveness in the market.

To discover how this dynamic partnership can transform your operations, we invite you to contact the Maintenance Directe or Gemba-Walk team today to arrange a personalized demonstration. Together, let’s explore how our solutions can meet your specific needs and propel you toward operational excellence. Don’t wait, book an appointment now to discover the full potential of this innovative collaboration!

About Groupe Shift, proud creators of Gemba-Walk

At Groupe Shift, based in Bécancour, we specialize in developing custom software solutions for the industrial, manufacturing and commercial sectors, with specialized expertise in the steel industry. Since 2017, our mission has been to support our customers in optimizing their processes through customized software, intuitive mobile applications and advanced automation systems.

Our approach, which is focused on innovation, quality and human values, enables us to create sustainable solutions tailored to the specific needs of each company, while promoting productivity and operational efficiency.

gemba-walk.com | info@gemba-walk.com | 819-698-3766

About Maintenance Directe


Logo Maintenance Directe

Maintenance Directe is a leader in preventive equipment management, offering a multi-site, multilingual and multi-user maintenance management solution that is simple, complete, efficient, robust, safe and scalable. It also allows the acquisition of data from sensors, in real time, to automate your maintenance processes. Our solution aims to optimize the operational and logistics performance of any type of business or asset maintenance is a necessity.

The team is composed of technological staff, but also experts in the field of maintenance, which allows us to assist our customers in the restructuring of their maintenance operations with expert advice.

maintenancedirecte.ca | info@maintenancedirecte.ca | 877-562-9192

Gemba Walk App Adds a New Partner

Gemba Walk App Adds a New Partner: Kalliope, the Ultra-Resistant Industrial Digital Tablet


Bécancour, August 23, 2021 – Group Shift and Synerforce are happy to announce a new partnership with Shawinigan-based company Concept Numérique. The partnership will create added value for our Gemba Walk app.

Tablette Kalliope
Tablette Kalliope by Concept Numérique

Concept Numérique is the creator of Kalliope, the line of ultra-resistant industrial digital tablets. Kalliope tablets are designed uniquely to be used in hostile environments. Resistant to shocks, extreme temperatures and harsh conditions, they meet the needs of employees on construction sites or in factories.

Thanks to their long battery life, unparalleled robustness and affordable price, they are the ideal tool for organizations that want to increase the mobility and productivity of their employees.

These features make Kalliope the ideal tablet for the Gemba Walk app for companies with field workers in industry, defense, telecommunications or natural resources.

“As with our Gemba software, we seek out robustness. It was thus natural for Group Shift, Synerfoce and Kalliope to join forces in order to offer industry a software program and platform that are both robust and durable. This partnership surely makes our product even more competitive,” states Francis Rondeau, president of Group Shift.


About Gemba Walk

The Gemba Walk app is aimed at companies seeking to make the transition to 4.0, opting for continuous process improvement and switching from paper to digital. This transition is key to increasing innovation, competitiveness and exports. The benefits of the Gemba Walk app include improved management performance, reduced performance gaps, increased productivity, maximizing assets, and optimal application of digital tools and management engagement with digital tools. Gemba Walk also enables a reduction of data collection time, thorough documentation and evaluation of problems, real-time observation of operations, elimination of barriers between management and employees, and considerable time-savings and reduction of waste.

For this project, Group Shift is developing the application and Synerforce will train clients to use the application and adapt their operations.

For more information, please see gemba-walk.com.


About Kalliope

Concept Numérique, which just celebrated its 15th year of operations, is the creator of the Kalliope line of ultra-resistant industrial digital tablets. Founded in 2009, they are the designer of the only tablets to be developed in a country accustomed to extreme working conditions. Kalliope industrial tablets are the perfect answer to the challenges of workers working in difficult environments.

www.conceptnumerique.com  | info@conceptnumerique.com | 819-601-1121


About Synerforce

Synerfoce is focused on the development of management skills and realizing operational efficiencies to support companies in their efforts to achieve continuous improvement. Our team empowers our clients to achieve their business goals by developing their human capital.

synerforce.ca | info@synerforce.ca | 819-818-3845


About Groupe Shift

Group Shift was founded by a group of information technology professionals specializing in the industrial and manufacturing sectors. Located in Bécancour, Centre-du-Québec, the company’s mission is to offer businesses, small and large, the means to realize their ambitions. Thanks to our technology and process management expertise, we are far more than technicians.

groupeshift.ca | info@groupeshift.ca | 819-698-3766

Groupe Shift and Synerforce join forces to promote the work site tour app Gemba Walk

La combinaison des offres de de Synerforce et Groupe Shift permet d’offrir un accompagnement personnalisé offrant de nombreux bénéfices pour les entreprises participantes.


Bécancour, le 20 avril 2021 – Groupe Shift est très heureux d’annoncer qu’il vient de signer une entente avec l’entreprise drummondvilloise Synerforce afin de faire la promotion de son outil de tournée de plancher Gemba Walk. Groupe Shift sera responsable du développement de l’application et Synerforce veillera à les accompagner afin de bien orienter les clients dans leur utilisation ainsi que dans leur approche opérationnelle avec leurs usagers. La combinaison de l’expertise de Synerforce et du Groupe Shift qui respectivement offre des services-conseils en management et des outils technologiques adaptés, fait de cette alliance une force redoutable dans l’atteinte des objectifs de sa clientèle.

Ce projet collaboratif s’adresse à toutes les entreprises désirant faire le saut vers le 4.0, opter pour de l’amélioration continue et retirer les divers formulaires papiers pour passer au numérique. À court et moyen termes, les PME manufacturières devront basculer dans le monde numérique pour assurer leur pérennité. Les données démontrent que ce virage constitue un levier important pour innover, être plus compétitif et exporter.

« Notre outil Gemba Walk est déjà fonctionnel chez plusieurs clients établis partout au Canada. Nous sommes très heureux de cette alliance avec Synerforce, qui renforce notre position de leader dans le domaine et qui solidifie notre offre concurrentielle. Plusieurs entreprises manufacturières québécoises pourront ainsi bénéficier d’un accompagnement sur-mesure, grâce à la collaboration entre nos deux entreprises » souligne Francis Rondeau, Président de Groupe Shift.

« Ce partenariat vient numériser le volet « Lean » de notre offre de service afin de mieux servir notre clientèle. L’outil de Groupe Shift s’ajoute afin d’améliorer les habiletés de gestion de notre clientèle et d’aider les gens à mieux capturer les opportunités » affirme Sébastien Coulombe, Associé et Vice-président – Opérations chez Synerforce.

De nombreux bénéfices pour les PME manufacturières

La combinaison des offres de de Synerforce et Groupe Shift permet d’offrir un accompagnement personnalisé offrant de nombreux bénéfices pour les entreprises participantes. Avec le coaching personnalisé de Synerforce, les entreprises bénéficieront d’un rehaussement des compétences de gestion, une diminution des écarts de performance, une augmentation de leur productivité, une maximisation de leurs actifs, une utilisation maximisée de l’outil numérique et un engagement de leurs gestionnaires envers l’outil numérique. Quant à l’application mobile proposée par Groupe Shift, elle permet de diminuer considérablement le temps nécessaire à la collecte de données, permet de documenter et évaluer les problématiques rencontrées, offre une visibilité en temps réel des opérations, élimine des barrières entre les gestionnaires et les travailleurs et permet une économie considérable de temps et une réduction du gaspillage. Pour en savoir plus, rendez-vous au gemba-walk.com.

À propos de Synerforce

L’équipe Synerforce met l’emphase sur le développement des habiletés de gestion et l’amélioration des différents processus internes afin d’accompagner les entreprises dans leur désir de faire évoluer leur culture de travail en amélioration continue. Notre équipe permet de propulser nos clients vers l’atteinte de leurs résultats d’affaires en développant le capital humain.

www.synerforce.ca | info@synerforce.ca | 819.818.3845

À propos de Groupe Shift

Groupe Shift a été fondé par un groupe de professionnels en technologie informatique spécialisé dans le domaine industriel et manufacturier. Située à Bécancour au Centre-du-Québec,l’entreprise a pour mission d’offrir aux entreprises, petites et grandes, les moyens de leurs ambitions. Grâce à notre expertise en technologie et en gestion des processus, nous sommes plus que des techniciens.

www.groupeshift.ca | info@groupeshift.ca | 819-698-3766