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The many sides of a Gemba walk

Gemba refers to the place where work is done. This can be a factory, a sales floor, a hospital admission desk, a call center, or anywhere people add value to products or services.

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Facettes d'une tournée de plancher Gemba

The many sides of a Gemba walk

Gemba refers to the place where work is done. This can be a factory, a sales floor, a hospital admission desk, a call center, or anywhere people add value to products or services.

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